Lumen Digital

Incident history

Past Incidents

93.33% uptime · 90 days
  • Sep 2026
  • MaintenanceScheduled maintenance for Primary Database
    Sep 7, 2026 · resolved after 1 hr 2 min · Primary Database
    • completedSep 7, 07:49 UTC
      Maintenance has completed. All services are back to normal.
    • in progressSep 7, 07:18 UTC
      Maintenance is in progress. Primary Database may be briefly unavailable.
    • scheduledSep 7, 06:47 UTC
      Maintenance is scheduled. Some requests to Primary Database may be delayed.
  • Aug 2026
  • MinorDelayed processing in Background Workers
    Aug 23, 2026 · resolved after 37 min · Background Workers
    • resolvedAug 23, 03:45 UTC
      This incident has been resolved.
    • monitoringAug 23, 03:33 UTC
      A fix has been implemented and we are monitoring the results.
    • identifiedAug 23, 03:21 UTC
      The issue has been identified and a fix is being applied.
    • investigatingAug 23, 03:09 UTC
      We are investigating reports of delayed processing in Background Workers.
  • MinorDegraded performance in sa-east region
    Aug 9, 2026 · resolved after 1 hr 14 min · Background Workers
    • resolvedAug 9, 03:43 UTC
      This incident has been resolved.
    • monitoringAug 9, 03:19 UTC
      A fix has been implemented and we are monitoring the results.
    • identifiedAug 9, 02:55 UTC
      The issue has been identified and a fix is being applied.
    • investigatingAug 9, 02:31 UTC
      We are investigating reports of degraded performance in sa-east region.
  • Jul 2026
  • MajorPartial outage on API Gateway
    Jul 1, 2026 · resolved after 57 min · API Gateway
    • resolvedJul 1, 14:03 UTC
      This incident has been resolved.
    • monitoringJul 1, 13:44 UTC
      A fix has been implemented and we are monitoring the results.
    • identifiedJul 1, 13:25 UTC
      The issue has been identified and a fix is being applied.
    • investigatingJul 1, 13:06 UTC
      We are investigating reports of partial outage on API Gateway.
  • Jun 2026
  • MajorIncreased error rates on Primary Database
    Jun 29, 2026 · resolved after 1 hr 43 min · Primary Database
    • resolvedJun 29, 04:41 UTC
      This incident has been resolved.
    • monitoringJun 29, 04:07 UTC
      A fix has been implemented and we are monitoring the results.
    • identifiedJun 29, 03:33 UTC
      The issue has been identified and a fix is being applied.
    • investigatingJun 29, 02:59 UTC
      We are investigating reports of increased error rates on Primary Database.
  • MinorIntermittent timeouts on API Gateway
    Jun 25, 2026 · resolved after 2 hrs 4 min · API Gateway
    • resolvedJun 25, 05:36 UTC
      This incident has been resolved.
    • monitoringJun 25, 04:55 UTC
      A fix has been implemented and we are monitoring the results.
    • identifiedJun 25, 04:14 UTC
      The issue has been identified and a fix is being applied.
    • investigatingJun 25, 03:33 UTC
      We are investigating reports of intermittent timeouts on API Gateway.